From the time I made the call to Bath Planet to Greg Wiltse, Remodeling Consultant, to the installer Matt all was done in a Professional manner. Wiltse listened and assessed what we wanted and assisted us on a design to meet our needs. Matt did an excellent job on an installation he was friendly and very efficient. I recently had hip replacement surgery; the walk-in-shower was much needed. I would not hesitate to recommend Bath Planet to my friends and family. Thanks, Bath Planet!!