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4.8
1081 reviews

So Happy with Bath Planet

We had a great experience with Bath Planet. The salesperson was straightforward and helpful. The job was scheduled for three days in October, but Bob and his crew finished it in two. We love our new tub and shower, and the rest of the installation went beautifully, without a hitch. They left the house cleaner when they than when they arrived. Thanks, Bath Planet!

Bath Planet

Hi Amy, Thank you for taking the time to give Bath Planet of Portland a 5 star review. We appreciate your business and are glad to hear that you are happy with your new tub and shower, and that it was completed a day early. Bath Planet Corporate

Five Stars!

Five stars all around! Throughout the process our designer Trel made sure our needs and wants were all met and we were happy with our new bathroom every step of the way. What I appreciated most was their HONESTY, quality, and professionalism--which are rare to find all together. They worked with us on financing, which was such a blessing; we wouldn't have been able to get the bathroom fixed without that. They gave us a quote and kept it at that price, and didn't try to tack on any hidden fees or charges at the end. They did exactly what they promised they would, which we really appreciate (other companies have gotten into a "he-said she-said" argument with us before after making empty promises, so it means a lot when a company says something and then follows through!). They set up a date to come fix the bathroom (were on time!) and completed the project within the 3 days they set. The two workers who did the demo and instillation were great and very polite. They also cleaned up after themselves which was professional and considerate. We love our new bathroom and walk-in shower! Thank you Bath Planet and Trel!

Bath Planet

Hi William, Thank you for taking the time to give Bath Planet of San Antonio a 5 star review. We appreciate your business and are glad to hear that you are happy with your new walk-in shower. We will pass your feedback on to Tre. Bath Planet of San Antonio

Excellent install-contract proceed with caution

I have to say the install and installers were excellent. They were very nice, kept everything clean and did a professional job. I would highly recommend Bath Planet purely for the install and install staff. I have to caution everyone during the contract signing and what you get. We had the sales person out and went through all that we were going to get, including the shower door. We were showed the latest in shower doors (exposed roller sliding door that was taller) and we noted that we had to have that sliding door and the salesmen said that is what he would price out. When it was all said and done, the salesmen wrote up Standard sliding door and told us that is the sliding door he showed us. When the installer came out and were putting the door in they noted that was what was on the order. I would caution everyone that before you sign the contract sheet, all the details of the products you are getting are spelled out specifically. When I tried to talk to somebody about it there was nobody that would reply to me when I called. Again, make sure what you are showed is shown on the detail contract sheet to make sure you get what you are showed.

Bath Planet

Hi Edward, Thank you for writing Bath Planet Corporate to let us know about your concerns. Our dealers pride themselves on providing the best products and customer service in the bath remodeling industry. Our goal is to resolve the issue, so you are 100% satisfied. Please call our Corporate Offi...

Antiquated policy

I scheduled an appointment to get some ideas and an estimate. Unfortunately, my appointment cannot happen due to the fact my husband is not available. How insulting. You lost my business and will definitely let others know about your antiquated policy.

Bath Planet

Hi Heather, Thank you for contacting Bath Planet Corporate regarding this issue with one of our dealers. On behalf of our dealer, we apologize for the way you were treated. If the dealer didn't explain it properly on the phone, the reason that we ask all homeowners to attend the initial consultat...

Very Satisfied

Everything went smoothly for us . Sales Rep prompt and professional; was able to schedule installation within 2 weeks. Installers arrived on time and were done the same day leaving no mess behind. Had tub liner and shower walls done in a rental house we wanted to put on the market to sell asap. The house sold in 4 days, I'm sure it was due in part to the sparkling new tub area!

Bath Planet

Hi Barbara, Thank you for taking the time to give Bath Planet of Chicagoland a 5 star review. We appreciate your business and are glad to hear that you were able to sell your home quickly (with the help of a new bathroom). Bath Planet of Chicagoland

Not the best experience

We had Bath Planet out to our home and agreed to move forward with our bathtub remodel. They called us the day before the installation and had to cancel and gave us a bogus reason. Then we didn’t hear anything for a week. Finally we heard from them and it was another 2 weeks before they were able to come out and put it in. Our new bathroom is really nice but if you’re looking to get it done soon, find someone else.

Bath Planet

Hi Jeffrey, Thank you for contacting Bath Planet Corporate. We are sorry to hear that it took so long for our dealer to get your project installed. We will reach out to them and see how we can assist their production team with scheduling. Unfortunately, with so many customers signing up to do th...

Outstanding transformation

The did a wonderful job and left the bathroom looking fabulous and no mess, friends and family have commented on the quality of the workmanship of the job

Bath Planet

Hi Tim and Dana, Thank you for taking the time to give Bath Planet of Oklahoma a 5 star review. We appreciate your business and are glad to hear that you are happy with your new bathroom. Bath Planet Corporate

Showe install

The shower is beautiful the installer brad did an amazing job. Very clean was done quickly 2 days. Very pleased with the job

Bath Planet

Hi Brenda, Thank you for taking the time to give Bath Planet of Dallas/Ft. Worth a 5 star review. We appreciate your business and are glad to hear that you're happy with your new bathroom. We will pass on your feedback to Brad. Bath Planet of Dallas/Ft. Worth

Shower install

These guys did an excellent job and they really stand by their work. Years after install they have just come round to check the quality of the original install work! Would highly recommend and will use them again in the future!

Bath Planet

Hi Adam, Thank you for taking the time to give Bath Planet of Indianapolis a 5 star review. We appreciate your business and are glad to hear that you are happy with your new bathroom. Thank you in advance for any future referrals you send us. Bath Planet of Indianapolis

Love My Tub!

I have had my walk-in tub for almost a year and am enjoying it immensely. The installation was excellent, with all the moving parts of plumbing, electrical, and construction happening just as they should. Very, very happy. P.S. Aromatherapy beads appropriate for the tub's dispenser can be found on Amazon. They are made by InSPAration.

Bath Planet

Hi Karen, Thank you for taking the time to give Bath Planet of San Antonio a 5 star review. We appreciate your business and are glad to hear that you are happy with your walk-in tub. Bath Planet Corporate

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