Our salesman, Scott, was terrific. From the beginning, this has been a good experience. Scott was on time, quoted a great price and made our decision an easy one. We were able to choose our 'look' that very evening. Scheduling was easy and the install? Perfect! Neat and totally hassle-free. We're now considering doing our other bathroom! Thank you Barh Planet.
Thank you Chad, Shelly and Joe! Chad came out for our initial consult, he was very knowledgeable, my mom and I loved the product. Dad has dementia and for some reason did not like Chad (Chad did nothing wrong, it was just Dad that day). I called Shelly and explained, she was so very kind and sent Joe, co-owner. We also went to the showroom to help my parents make a decision, met Shelly in person! The entire family is so very kind and professional! I think my parents made the correct choice. I can't wait until they are more safe with their new walk-in shower! Thank you all!
This was the best and most informative consultation I have ever had. Joe was very knowledgeable about the product and very helpful about what would work well for our bathrooms. Really enjoyed working with him and looking forward to getting this project completed.
From initial meeting to job completion was a little over 4 weeks. Dylan came for consult, he was friendly and courteous. Charlie, the service manager came to do measurements a week or so later. He was personable and efficient. Kres did the installation on 6/25. I arrived home at 545PM and he was just finishing up. He did a great job, my shower replacement looks fabulous! I am pleased with the overall experience. Bath Planet may cost more than other companies doing the same kind of work. I believe you get what you pay for, and I am pleased with the quality and workmanship. I will recommend Bath Planet.
Our salesman was professional and personable. He methodically stepped through his presentation endeavouring to share his information without missteps or omissions. After I shared my job comps & budgetary limits, we settled on pricing to redecorate two bathrooms. BathPlanet sent two expert installer teams (very personable & professional) and completed the jobs on the same day. We are very pleased with the resulting work and recommend the Chicagoland BathPlanet team based on our experience.
Bradley was great from start to finish. He was very responsive to our needs and we are 100% satisfied with the end result! The install crew was clean, professional and very quick.
Great job by installer.
I would like to recognize Mike Hammons for his OUTSTANDING customer service. Mike was called to come out to my house on short notice. He arrived promptly and was very knowledgable on the process and the materials used to convert a bathtub into a shower. He is very polite, personable, and it is obvious that he truly cares about his customers and their needs. I would highly recommend to anyone considering to have a bathroom remodeled to go with BathPlanet of San Antonio and ask for Mike!
We had a tiled shower previously and it has been replaced with the Bath Planet (acrylic) product. We are happy with the shower surround (walls), but the door glass has needed to be serviced several times (by sub-contractor of Bath Planet) due to leaks. The contractor has come to attempt repairs, but even after three visits, there is still a leak. Customer service on the part of Bath Planet and their sub-contractor was rather slow. At least two phone calls during this process were never returned. Communication has been less than satisfactory with Bath Planet. The quality of the shower wall product is good, but the customer service is poor.
Very impressed with the process to convert my garden tub to a walk-in shower and my shower into a closet. Helpful from start to finish and took time to custom design an opening for our shower window Recommend them