We had a great experience with Bath Planet. The salesperson was straightforward and helpful. The job was scheduled for three days in October, but Bob and his crew finished it in two. We love our new tub and shower, and the rest of the installation went beautifully, without a hitch. They left the house cleaner when they than when they arrived. Thanks, Bath Planet!
Five stars all around! Throughout the process our designer Trel made sure our needs and wants were all met and we were happy with our new bathroom every step of the way. What I appreciated most was their HONESTY, quality, and professionalism--which are rare to find all together. They worked with us on financing, which was such a blessing; we wouldn't have been able to get the bathroom fixed without that. They gave us a quote and kept it at that price, and didn't try to tack on any hidden fees or charges at the end. They did exactly what they promised they would, which we really appreciate (other companies have gotten into a "he-said she-said" argument with us before after making empty promises, so it means a lot when a company says something and then follows through!). They set up a date to come fix the bathroom (were on time!) and completed the project within the 3 days they set. The two workers who did the demo and instillation were great and very polite. They also cleaned up after themselves which was professional and considerate. We love our new bathroom and walk-in shower! Thank you Bath Planet and Trel!
I have to say the install and installers were excellent. They were very nice, kept everything clean and did a professional job. I would highly recommend Bath Planet purely for the install and install staff. I have to caution everyone during the contract signing and what you get. We had the sales person out and went through all that we were going to get, including the shower door. We were showed the latest in shower doors (exposed roller sliding door that was taller) and we noted that we had to have that sliding door and the salesmen said that is what he would price out. When it was all said and done, the salesmen wrote up Standard sliding door and told us that is the sliding door he showed us. When the installer came out and were putting the door in they noted that was what was on the order. I would caution everyone that before you sign the contract sheet, all the details of the products you are getting are spelled out specifically. When I tried to talk to somebody about it there was nobody that would reply to me when I called. Again, make sure what you are showed is shown on the detail contract sheet to make sure you get what you are showed.
I scheduled an appointment to get some ideas and an estimate. Unfortunately, my appointment cannot happen due to the fact my husband is not available. How insulting. You lost my business and will definitely let others know about your antiquated policy.
Everything went smoothly for us . Sales Rep prompt and professional; was able to schedule installation within 2 weeks. Installers arrived on time and were done the same day leaving no mess behind. Had tub liner and shower walls done in a rental house we wanted to put on the market to sell asap. The house sold in 4 days, I'm sure it was due in part to the sparkling new tub area!
We had Bath Planet out to our home and agreed to move forward with our bathtub remodel. They called us the day before the installation and had to cancel and gave us a bogus reason. Then we didn’t hear anything for a week. Finally we heard from them and it was another 2 weeks before they were able to come out and put it in. Our new bathroom is really nice but if you’re looking to get it done soon, find someone else.
The did a wonderful job and left the bathroom looking fabulous and no mess, friends and family have commented on the quality of the workmanship of the job
The shower is beautiful the installer brad did an amazing job. Very clean was done quickly 2 days. Very pleased with the job
These guys did an excellent job and they really stand by their work. Years after install they have just come round to check the quality of the original install work! Would highly recommend and will use them again in the future!
I have had my walk-in tub for almost a year and am enjoying it immensely. The installation was excellent, with all the moving parts of plumbing, electrical, and construction happening just as they should. Very, very happy. P.S. Aromatherapy beads appropriate for the tub's dispenser can be found on Amazon. They are made by InSPAration.