We recently contracted Bath Planet to convert my in/laws’ tub to a walk-in shower. My mother in law is ill, and sometimes has trouble getting in and out of the tub. Now that it is in and done, I have to thank the folks at Bath Planet for making this a pain and pressure free experience from start to finish. The gentleman who came to measure and quote was polite, kind, knowledgeable and low pressure. I was so impressed by him that we signed that day, cancelling our appointment for a 3rd quote. The install took place exactly when they estimated, and the Crew was fantastic. They did the demo and install in less than 2 days, and if not for the changes, no one would know anyone had been at the house. Now that they’ve used the beautiful, water-tight shower for a few months, they decided they needed a grab bar after all. When I called, Bath Planet remembered our job, and is getting us set up with a bar ASAP. I can not recommend Bath Planet highly enough - professional, polite, prompt care is what they provided us, and we are grateful to have done business with Bath Planet.
My new shower installed on Friday. Last month I did a lot of research on installs/remodels. I decided on Bath Planet for a few reasons. 1.) Bath Planet is the only company to respond to my request for information/quotes in a timely fashion. 2.) The representative, Trish, that met with us was very knowledgeable and knew her stuff. She seemed sincerely interested and laughed at my corny jokes. She walked us through the process and was terrific at giving suggestion. The two gentleman that showed up did a fantastic job of explaining what they were going to do. They did a great job on the install. When they completed the job, they did a fantastic job on cleanup. Needless to say...I LOVE MY NEW SHOWER!!!!
Remodeling a bathroom is a daunting task! But I have to give it to Bath Planet... worth every penny! Daniel was absolutely fantastic to work with, a great guide and support through the entire process, and the whole crew was so professional, quick and clean! You can really see the quality and pride in their work. I’m seriously loving my new beautiful bathroom! Thanks, Daniel and the crew!! Already planning for the next project, will be calling you soon!
Daniel is awesome. He takes the time to understand the needs of his clients and takes a very consultative approach. He provides recommendations that are what’s best for his client and that result in an amazing finished design. I would highly recommend working with Daniel!
Just a quick note to thank Ken & Cory for the fantastic service on our Bath Planet tub/shower. We had our unit installed about two years ago from the outfit in Clackamas. It looks like they are no longer a Bath Planet vendor. Ken and his Team have taken it over. I called the Bath Planet 800 number and Ken promptly called me back and I explained the issue I was having; there was some issue with caulking and how the shelf caddy was coming loose. Ken had Cory come out within one business day, incredible. Cory arrived on time, in fact he even called when he was on his way and arrived a few minutes early. Having dealt with many contractors over the past few years, it was refreshing to have someone on time and call before hand. When Cory arrived, he asked if needed to take off his shoes or wear shoe covers, a nice touch. I showed Cory the problem, and he got right to work. His pride in his work really shows. Ken & Cory thank you so much for everything.
Mark came and walked us through the process of remodeling our master bath as well as guest bath giving us suggestions along the way. We had had other companies come and give us estimates and so we expected something similar ...we were very surprised at his knowledge of his product. He made us feel relaxed and at ease and confident that he knew what he was talking about. We were thrilled with our estimate as we were able to do both our bathrooms instead of just one... we were thrilled! Can’t wait to get started!
Norcal Remodelling Group Sales Rep Kim walked us through the whole remodel process and answered all our questions we had. The work crew was great and cleaned up everything in the Bathroom and outside. Our Bathroom came out fantastic and never looked better. On completion Project Manager (Sebe) visited and made sure bathroom was completed as per agreed design and gave us lifetime warranty certificate. I definitely would recommend this company to all my Friends and Family. I would give Norcal 5stars.
I was happy to get my outdated bathtub converted into a beautiful, low maintenance walk in shower. Kim, Sebe and the team were so friendly and easy to work with. I thought the price was fair for the value I got. Thank you bath planet! Marjorie
Everyone at Bath Planet was amazing to work with. The process was went smoothly from start to finish. They take care of everything!! The installation went quickly for doing 2 bathrooms. The installers were very knowledgeable and went above and beyond. I would recommend Bath Planet to anyone interested in remodeling their bathroom. End product is gorgeous!!
We had a terrific experience with Kim from Bath Planet in Burlingame. Everything was done just as she said in a timely manner and our bathroom looks beautiful!