More Than Happy

Bath Planet recently completed a walk-in-shower conversion in our master bathroom and we couldn't be more pleased! We just moved to our new home in September and wanted to complete the conversion if possible before the holidays. Knowing how the pandemic has affected businesses and scheduling, we were impressed with the timely response from Bath Planet in scheduling our initial in-home visit by Cindy. A true professional, she made several trips to our home and was outstanding in listening to our wants and needs and made wonderful recommendations to ensure our complete satisfaction. Kudos to Donna for overseeing the scheduling of our installation and always being eager to answer any of our follow-up questions prior to, during and after the installation was completed. Malakai, our installer was on time, neat, polite, safe and professional throughout the process and went the extra mile to insure that all phases of the job were explained beforehand and that we were all on the same page. He also thoroughly cleaned his work areas after completion which was very much appreciated. He, Cindy and Donna are truly a credit to their positions and a great asset to the company and the industry as a whole. Just a note, the manufacturer inadvertently sent the incorrect towel bar for the shower door and the correct bar was rush ordered and Malakai made a special trip from Spokane to Sandpoint to change it out. We were so pleased and then to our surprise and delight, the Bath Planet owner Charlie stopped by our home to make sure we were completely happy with the entire experience. We LOVE our beautiful new walk-in shower!!! In short, we are proud to give Bath Planet a big 'THUMBS UP' and would highly recommend them to anyone looking for a high quality and fairly priced bathroom remodel, large or small.

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