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We had Bath Planet out to our home and agreed to move forward with our bathtub remodel. They called us the day before the installation and had to cancel and gave us a bogus reason. Then we didn’t hear anything for a week. Finally we heard from them and it was another 2 weeks before they were able to come out and put it in. Our new bathroom is really nice but if you’re looking to get it done soon, find someone else.

Bath Planet

Hi Jeffrey, Thank you for contacting Bath Planet Corporate. We are sorry to hear that it took so long for our dealer to get your project installed. We will reach out to them and see how we can assist their production team with scheduling. Unfortunately, with so many customers signing up to do their bathroom remodel with Bath Planet, sometimes the time from the contract being signed to the time of installation can be 6-8 weeks in our busy season. Please reach out to us at Corporate if you have any questions, but we are glad to hear that you are happy with the finished bathroom. Bath Planet Corporate

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Headquarters Bath Planet


  • 1800 Industrial Dr Libertyville, IL 60048
  • Open M-TH 7am-5pm, F 7am-4:30pm
  • (855) 239-1631
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