Made It Right!
Dealer - Bath Planet of Atlanta
Thanks to this Bath Planet franchise holder, my shower is now new again! I had purchased from the previous owners 2 years ago and they had not done a good enough job of caulking the walls to the pan and I had mold growing behind the caulk that I couldn't get to! I called the new owners and they came over at no charge and pulled out the old caulk and put on new caulk. And, the installer didn't leave one bit of a mess!!! This says a lot about a company and I have a feeling the new guys will do well. Thanks!
Firt Impressions are priceless
Dealer - Bath Planet of San Antonio
Recently purchased an amazing home that required some TLC and after getting two bathroom remodel quotes (one from an independent contractor and one from a "Big Box" remodel company) I was left discouraged due to pricing and constant up-sale from the Big Box company and minimal guarantee from the independent contractor. Was ready to throw in the towel. However, i had forgotten i had reached out to several bath remodel companies whereas i subsequently received a call from Bath Planet. The discussion obviously revealed I was already "once bitten" and "twice shy" from the Big Box Company and private contractor. However, I decided to take one more chance and allowed Bath Planet to come to my home and listen as to what they can do for my situation. Bath Planet Representatives Oscar Torres & John Keenan arrived on time and after pleasantries got right to business. Talk about "knowing your audience". This team was already aware as to what i was looking for and were specific to thosw needs. There was no up-selling other than educating me on the existing moisture in the walls. They were both thorough and yet succinct and a matter of fact. Me, being an engineer is my preferance of communication, so i was pleased. Once the plan was in place, they (Bath Planet) offered various options as it realted to payment, including cash and financing. Both of which were easy to process. Over all, i am very pleased with the process so far and looking forward to providing an update to the progress.
Appointment
Dealer - Bath Planet of San Antonio
Jordan showed up on time and was very knowledgeable about the company. Jordan was very professional and showed us things regarding water damage we never knew about with our showers. Jordan also worked with us with payment options. I can’t wait to see the end result's.
Superb
Dealer - Bath Planet of Portland & SW Washington
The finished product exceeded our expectations. Robby and Zeke did a professional, amazing job down to every detail. They were prompt as promised. The bathroom is transformed .we couldn’t be happier. Thank you to all the crew at Bath Planet.
Initial consultation
Dealer - Bath Planet of Buffalo
Chandler was very informative and polite. He took the time to explain the options, the pros and cons of those options as well as the pricing changes for each. Overall a good experience that helped us make the decision right for us.