Promised an estimate but never wrote an estimate
Robert came out and did all kinds of measurements including future work needed for two showers upstairs. Spent at least an hour of our time discussing a total bath remodel downstairs Quoted 25k for a remodel on a bathroom when an average bathroom remodel spent by customers is around 10k. Robert said he would send his estimate in a week. Never heard from him again. We heard through Home Advisors that they declined the job. Not very professional when the company rep. says they are sending an estimate and never do and on top of that, they aren't mature enough to say they declined the job and had to hear that through another company. Guess they couldn't retire off this job! Honesty and professionalism is what we look for in hiring a company besides their skills.
A MA ZING!!
We could not be happier with our tub to shower conversion! From the beginning to the end, it was remarkable. The installer was so polite and easy to have around and, a year later, the finished product is still as beautiful as the first day. We LOVE it!
The Truth
I contacted HTC about a bathroom remodel. The salesman was right on time for our apt, and took all the time needed to answer our question. So after some looking around we decided to go with HTC, Well like any other job there was a few design changes which they were happy to help us with. well the material was ordered and an install date was made. The workman showed up on time and did a great job. There was some sheet rock problems that didn't fall under the scope of our contract but they resolved them at no extra cost and we were really pleased. would we endorse HTC to others the answer is yes. Good work good people.
Very Satisfied Customer
Bath Planet remodeled our basement bathroom and we have been getting raves from all of our friends on how nice it looks. The installer did an excellent job. Friendly company to work with.
Good job
Work was done in just over a day. We discovered a couple of errors in the design of equipment they brought, one of which I just let go and the other they replaced immediately and without any hassle. Their service people were absolutely excellent and helpful.
Awesome
We recently had a small corner shower replaced. The area that could be used for a new shower was not large enough for showers that are available in any of the big box or retail stores. BathPlanet came out and measured the area and installed a perfect fitting shower stall that is fantastic in looks and functionality. They did it in less than 2 weeks and even had a shower curtain made (at no additional) charge that made my wife extremely happy. I would highly recommend them as being very professional, proficient and courteous, They almost made me wish that I had another shower that needs to be replaced. Thanks for all you did for us!! Mike Jimmerson
Still not happy.
The initial work was fabulous. When we noticed a few little problems we are STILL having problems getting someone to come and take care of them. So we have mixed feelings about the run around we are getting to get someone to come handle the somewhat easy problems.
Great
Did a great job and completed on time, well satisfied.
3 Times the charm!
Once the salesman came out and looked at our bathrooms, 2 full and 1 1/2 bath, he told us what could be done to renew them. The fun began! They did what they said they where going to do. The man that did the work was very polite,knowledgeable and professional. All 3 of the bathrooms turned out beautiful! And the price was very reasonable for 3 baths. I'm very pleased with the end result. I would recommend Bath Planet to others.
Not worth the money
Installation went as anticipated. Product has a nice appearance if you don't look at all the caulking. Unfortunately, our shower leaks. Water drips suddenly hours afte use. Workers have been back twice to try to fix. This is very inconvenient with my working. Have to get them back a third time. It isn't worth $11K.