Very happy with our install
We were very pleased with our installation as well as the sells rep that sold us.
Completely Satisfied
Thank you Bath Planet for the amazing new bathroom you have done for us. It only took 3 days w/Gabor & Steven who were very professional, pleasant to talk to and made sure we were very Satisfied w/the completed work. These 2 gentleman worked very well w/each other & did amazing work. I can't say enough about them, thank you for your exception work on our bathroom. We had our bathtub removed & put in a full shower & new flooring, just AMAZING! Thank you to Orlando Hunter & Sensebe Schmertman for setting everything up & making sure everything got done correctly & Satifactory. I can say enough about all the people at Bath Planet for all they did for us. We are very pleased, satisfied & amazed on our new bathroom. Great job well done. Thanks again, Raynard & Tina Smith
Excellent Initial Meeting
Greetings Everyone, On October 11, 2018 I had the pleasure of meeting with Mitchell G. concerning a bathroom renovation. As I had just had my guest bathroom completed I was not at all pleased with that experience and opted to try another vendor. Thus far, Bath Planet has been the best no only in estimates but in customer service. They have excellent administrators that connect you with the BP team and are consistent in follow-up to ensure that everything is done in a timely, accurate, and truthful manner. Their project manager (Mitchell) pays close attention to detail and has surpassed all other vendors with whom I've met. I look forward to the next phases of this project.
Bathroom Remodel
Our experience with Bath Planet was incredible. They took our bathtub and shower completely out and replaced with the most beautiful well lit walk-in shower with handicap fold down seat and safety rails, removeable handheld shower nozzle and non slip floor basin. The new vanity is wonderful! Stands higher, has deep drawers with self closing hinges for convenience and easy to reach useable space under the sink. They also added a privacy window, wall cabinet for storage and installed new vanity lighting. The initial consultation was professional and informative. The installation took proximately three days, which was workable with my busy work schedule. The installers were well trained professionals that were neat and always cleaned up after they finished for the day. I’m very proud and happy with my beautiful new bathroom from Bath Planet. I highly recommend.
Took way too long....
We ordered the shower on July 5th and just had the installation completed first of October. It was a bad experience from the beginning (wrong measurement 2 times, long delays while parts were being ordered, lack of communication) not a good experience. Shower seems good now we finally got it installed. I hope lasts. I would not recommend this company.
Unhappy customer
The installation process was great. The sad part is I can’t get rid of the black mold on the molding so my shower always looks dirty. I have been unsuccessful in my efforts to reach out for someone from Bath Planet to schedule repairs for this. My shower is less than 4 years old 😒
Looks Beautiful
Two bathrooms: tub/shower and another shower. Looks great! Nice clean job; a little dusty but that was contained. Only 1 & 1/2 days; took all the debris away; even left me a nice piece for my shop work bench. We have very hard water so I spray it with a 50/50 solution of vinegar & water and wipe it down. Happy with the work and the product!
First visit - WOW
We first met with Mark last night to talk about our bathroom remodel or fix options. Originally, our plan was to meet with a few other companies as well. But Mark was so knowledgeable and so prepared with product samples, information on his company, doing a moisture meter test, and great suggestions to help us meet our needs both style-wise and financially, that we made our decision that night. He was very patient with us in his explanations and didn’t try to rush us or even push us to make a decision right away. We are very excited to see the end results.
Excellent Customer Service in Hot Springs, AR
My remodeled, Kerry, did an excellent job! He is a hard worker and the end result is a lovely shower. Jennifer has been most helpful in the Hot Springs office. I would use Bath Planet again.
Perfect in every way
The people, the quality and the reliability of the company were exceptional. They were promp, pleasant, courteous and hard working. The glass door that was installed had a defect and they came out right away with a replacement. I was very pleased with the service and the people.